Summary
Upsun is the software factory for AI-human workflows. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure.
Responsibilities
- Drive reliability & observability strategy: Architect and elevate system monitoring, alerting, and logging using Prometheus, Grafana, and ELK Stack, establishing actionable SLIs/SLOs aligned with core business metrics.
- Automate infrastructure & workflows: Eliminate operational toil by designing and implementing resilient, automated solutions using IaC tools like Terraform and Ansible across AWS, GCP, and Azure.
- Scale CI/CD & delivery pipelines: Optimize pipeline architectures for fast, secure, and zero-downtime releases, ensuring infrastructure resilience during high-volume deployment cycles.
- Lead incident response & post-mortems: Guide high-priority incident triage, drive blameless post-mortem analysis, and implement preventative measures to continuously improve system resiliency.
- Cross-functional leadership: Partner with product and software engineering teams to incorporate SRE best practices into product roadmaps.